Privacy Policy

Effective Date: 5/1/2025
Last Updated: 6/13/2025

1. Introduction

Spraybird LLC ("we," "us," or "our") operates the website spraybird.com (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you:

• Fill out our contact forms
• Request a quote or estimate
• Contact us via phone or email

Information collected may include:

• Name
• Email address
• Phone number
• Service address
• City and ZIP code
• Service type requested
• Additional details about your project

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Device information

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide pressure washing and related services
• Communication: To respond to inquiries and provide quotes
• Service Improvement: To improve our website and services
• Marketing: To send occasional updates about our services (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

4. Data Collection Tools

4.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as:

• Pages visited
• Time spent on site
• Geographic location (general)
• Device and browser information

For more information about Google Analytics' privacy practices, visit: https://policies.google.com/privacy

4.2 Google Search Console

We use Google Search Console to monitor and maintain our website's presence in Google search results. This tool helps us understand how users find our website through search engines.

4.3 Cookies

Our website uses cookies to enhance user experience. You can control cookie settings through your browser preferences.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website or conducting business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

6. SMS / Text Messaging

We may disclose Personal Data and other information as follows:

• Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
• Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us using the information provided below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Information

If you have questions about this Privacy Policy, please contact us:

Spraybird, LLC
Email: hello@spraybird.com
Phone: 817-200-7676